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STORE POLICIES

 

Shipping & Returns

GENERAL CONDITIONS OF SALE

Delivery of the "available" items: 48 hours to order for payment by credit card, 48 hours to receive credit, 72 hours in case of payment by bank transfer.

For items "on reservation" delivery time 10/20 days after advance payment.

The prices of the material are to consider franco ns. center and are inclusive of VAT. No minimum of order is required.

           

TERMS OF PAYMENT

All orders must be paid in advance by credit card or bank transfer.

For unavailable items you will be notified shortly after your request on the day of availability in order to arrange payment and subsequent shipment.

Payment by bank transfer: it requires sending copy payment by email snatchflag@gmail.com to speed up shipping times.

DELIVERY TIME

The products will be shipped as indicated on the check-out page of the website.

RIGHT OF WITHDRAWAL

In case of receipt of products that do not conform to orders or are defective, the CUSTOMER is entitled to request the replacement of the product. The CUSTOMER may exercise this right if the defect is manifested at the delivery of the goods and reports the defect to INFINITY SPORT srls within 14 days of discovery and no later than 10 days of use. 

Subsequently, the CUSTOMER must send an e-mail to our customer service snatchflag@gmail.com specifying the order number and the problem encountered.

INFINITY SPORT srls, in case it is found the real defect or non-conformity of the product, will communicate if the same product can be replaced according to availability.

All expenses for replacement will be borne by the CUSTOMER.

In case of withdrawal for the reasons stated above INFINITY SPORT srls will not recognize the refund to the customer of the amount paid, but eventually a voucher will be issued to spend within 12 months of purchase.

EFFECTS OF THE WITHDRAWAL 

If you back out this contract, you will be granted a voucher of the same amount, less the costs of return/replacement.

You are responsible only for the decrease in the value of the goods resulting from a manipulation of the good other than that necessary to establish the nature, characteristics and functioning of the goods.

The costs of returning the goods are borne by the customer.

In the event that the customer, for his personal reasons, is unable to get delivered the product ordered by the courier or is not in a position to collect the product at pick-up points, after notice from the courier, the shipping costs are at its sole expense and if the product can be refunded (see exclusions to withdrawal) the shipping costs will be deducted.

EXCLUSIONS ON WITHDRAWAL

The right of withdrawal is excluded in the following cases provided for by art.59 of the Consumer Code:

 

1)  the supply of goods made to measure or clearly customized;

 

 

2)  the supply of sealed goods which do not lend themselves to being returned for hygienic or health protection reasons and have been opened after delivery.

3) products that have been ordered exclusively for the CUSTOMER upon his specific indication by mail or messages.

PRIVACY POLICY

Privacy Policy

PROCESSING OF PERSONAL DATA (PRIVACY)

Personal data protection legislation (GDPR - EU Regulation 2016/679 of 27 April 2016).

 

Dear interested party, we would like to inform you that the "European Regulation 2016/679 on the protection of individuals with regard to the Processing of Personal Data, as well as the free movement of such data" (henceforth "GDPR") provides for the protection of individuals and other persons with regard to the processing of personal data. INFINITY SPORT srls, as "Data Controller", pursuant to the Privacy Code and the Regulation, therefore, provides you with the following information:

 

  • DATA CATEGORIES: INFINITY SPORT srls will process personal and / or sensitive data that will be included in the purchase or registration form.

 

  • SOURCE OF PERSONAL DATA: The personal data of which INFINITY SPORT srls will be in possession are collected directly by the interested party when filling in the form.

WHAT PERSONAL DATA IS COLLECTED?

  • Data you provide to us directly: We receive and store any data you provide to us during the completion of the purchase or registration form. You may choose not to provide certain data, but if you do, you may not be able to use our services.

 

  • Data that is collected automatically: Like many other websites, we use "cookies" and other unique identification tools.

DATA PROCESSING PURPOSES AND LEGAL BASIS

The processing of your data, collected and stored in relation to the compilation of sales forms has as legal basis your consent and is carried out for the following purposes:

 

  • Purchase and delivery of products and services. We use your personal data to receive and manage orders, provide products and services, process payments and communicate with you about your orders, products, services and promotional offers.

 

Communicating with you We use your personal data to communicate with you about the services we offer through different channels (for example: by phone and email)

METHODS OF DATA PROCESSING

The personal data you provide will be the subject of processing operations in compliance with the aforementioned legislation and the confidentiality obligations that underlie the activity of the Data Controller. The data will be processed both with computer tools both on paper and on any other type of suitable support, in compliance with appropriate technical and organizational security measures provided by the GDPR.

CONSERVATION PERIOD

The data collected will be stored for a period of time not exceeding the achievement of the purposes for which they are processed ("principle of limitation of storage", art.5, GDPR) or according to the deadlines provided by law. The check on the obsolescence of the data stored in relation to the purposes for which they were collected is carried out periodically.

MANDATORY OR NOT DATA PROVISION 

We inform you that the provision of data is optional for some fields and for others (indicated by an asterisk) mandatory and failure to provide mandatory data makes it impossible to proceed with the purchase or other services.

 

DATA CONTROLLER

The data controller is INFINITY SPORT srls - via Nobili Calvi 9, 22060 Carimate fraction of Montesolaro(CO), TIN and VAT 04146880135, can be contacted by phone at: 328 9189993 or at the email address: snatchflag@gmail.com.

 

RECIPIENTS OF THE PROCESSING

Recipients are subjects specifically appointed by the data controller and processors and may receive personal data to perform processing on behalf of the data controller, or to achieve their own specific purposes.

 

TRANSFER OF COLLECTED DATA TO THIRD PARTIES

The data collected by the site are generally not provided to third parties, except in specific cases: legitimate request by the judicial authority and in the only cases provided for by law; if it is necessary for the provision of a specific service requested by the User; to perform security checks or site optimization.


 

TRANSFER OF DATA ABROAD

The collected data will not be transferred abroad.

 

 

RIGHTS OF THE DATA SUBJECT

At any time, you may exercise, pursuant to articles 15 to 22 and 34 of the GDPR, the right to:

 

  • Request from the Data Controller access to your data, confirmation of the existence or not of your personal data, verification of the use of data and a copy thereof.

 

 

  • Obtain information about the purposes of the processing, categories of personal data, recipients or categories of recipients to whom the personal data have been or will be communicated and, where possible, the retention period; obtain the correction and deletion of data;

 

  • Obtain the limitation of processing;

 

 

  • Notification obligation in case of rectification or deletion of personal data or restriction of processing.

 

 

  • Obtain data portability, that is, the right to obtain your data in a structured and commonly used and readable format for transmission to another data controller without hindrance of the previous one.

 

  • Object to the processing of data at any time in the event that the data should no longer be processed for the original reason for which they were collected.

 

 

  • Objection to automated data processing, proliferation and direct marketing.

 

 

  • When the personal data breach is likely to present a high risk for the rights and freedoms of natural persons, the Data Controller shall communicate the breach to the data subject without undue delay.

 
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